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Careers

With more than 300 employees under the Group’s direct management and more than 10 operating businesses, Jaffer is a dynamic organization ideally suited to entrepreneurial minds and highly motivated go-getters.

Our Values:

Honest | Driven | Real | Equal

Inspired | Purposeful | Empowered | Balanced

Are you looking for an opportunity to develop your career? At Jaffer, we help you excel with a supportive environment plus opportunities to develop and diversify your skills. Take a look through our current job openings across the Jaffer Group of Companies:

Product Business Manager – Data Extraction Automation
Help Desk Analyst/Systems Administrator
OCR Specialist/Developer

Company: Consentia Inc.

Position: Product Business Manager – Data Extraction Automation

Job Type: Full-time, Permanent

Location: Edmonton, Alberta; On-site

Company Profile

Consentia provides document and data management services, including data entry and extraction, transcription services, imaging, and document management software solutions. We offer a centralized downtown location and a comfortable work environment with opportunities for advancement. Consentia employs over 80+ team members. Consentia is a dynamic organization that prides itself on accelerating and supporting the development of recent graduates and providing opportunities to engage immediately at high levels of responsibility. Consentia is proud to be an equal-opportunity employer.

Position Profile

We are looking for a skilled and experienced Product Business Manager to lead our Data Extraction Automation line of business. This business aims to transform complex data into specific output formats. The Product Business Manager’s role will include determining what clients want, helping us build the right product, and then supporting its selling (i.e., from concept to end of life). You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll out products that deliver Consentia’s vision and strategy.

Join us and you’ll become part of the family – and like all families, all our team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.

Main Tasks & Responsibilities

Understanding and representing client needs.
Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
Monitoring the market and developing competitive analyses.
Defining a vision for this line of business including developing a strategy and a roadmap.
Manage the product throughout its lifecycle from concept to end-of-life
Own the product roadmap
Execute product strategy
Work closely with automation teams to deliver quick time-to-market and optimal resources
Manage product profitability and commercial success – own the business case
Deliver regular (e.g. monthly) volume, revenue and profit forecasts
Provide product marketing with insights on key differentiators and messages
Be the recognized expert in the business on the product, the market, relevant technology and the competition
Perform product demos to customers and develop relationships with key clients
Set pricing
Develop and deliver training to technical sales support
Represent the voice of the customer in senior-level management meetings

Qualifications

Proven work experience in product management or as an associate product manager
Proven track record of managing all aspects of a successful product throughout its lifecycle
Proven ability to develop product and marketing strategies and effectively communicate recommendations to senior management
Solid technical background with understanding and/or hands-on experience in software development and web technologies
Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
Skilled at working effectively with cross-functional teams in a matrix organization
Excellent written and verbal communication skills

Education

Post-secondary degree in business management or equivalent or
MS/BS degree in Computer Science, Software Development, or equivalent preferred

Due to the confidential nature of the documents we work with, a clear criminal background check will be required before the commencement of employment.

So go on – show us how your passion and personality are the perfect fit in our corporate environment. Please forward your resume and other related documents to: salima.mawani@jafferinc.com

We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

Salary: $70,000-$90,000 (Plus Bonus Structure)

Expected hours: approximately 40 per week

Benefits:

Group Health Benefit Plan
Flexible schedule
On-site gym

Schedule:

Monday to Friday

Work Location: In-person, on-site, Downtown Edmonton

Company: Consentia Inc.

Position: Help Desk Analyst/Systems Administrator

Job Type: Full-time, Permanent

Location: Edmonton, Alberta; On-site

Company Profile

Position Profile

We are looking for a skilled and experienced on-site Help Desk Analyst who is looking to take the next step in their career and transition into a System Administration role. The ideal candidate will have a strong foundation in IT support and troubleshooting, along with a desire to expand their expertise in system administration tasks such as server management, network configuration, and infrastructure optimization.

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.

Main Tasks & Responsibilities

Provide technical support and assistance to end-users, resolving issues efficiently and effectively.
Document processes, procedures, and configurations to ensure consistency and knowledge sharing.
Assist in installing, configuring, and maintaining servers, networks, and other IT infrastructure components.
Monitor and maintain system performance, ensuring optimal uptime and reliability.
Collaborate with cross-functional teams to identify and implement system improvements and enhancements.
Stay updated on emerging technologies and industry best practices to improve systems and processes continuously.
Implement security measures to protect systems and data from unauthorized access or breaches.

Qualifications & Education

Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Systems Administrator (MCSA) are a plus.
Minimum of 2 years of experience in a Help Desk or Technical Support role.
Ability to read, understand, and create basic scripting tasks (PowerShell, MS SQL, etc.) to resolve user issues, or to automate simple tasks.
Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
Excellent communication and interpersonal skills, with a client-focused approach to service delivery.
Strong documentation skills (knowledge base, and trouble ticket).
Solid understanding of operating systems, networking protocols, and IT infrastructure components (MS Windows, DHCP, DNS, Switches, VLANs, Firewalls)
Proficiency in system administration tasks such as server management, network configuration, and troubleshooting.

Due to the confidential nature of the documents we work with, a clear criminal background check will be required before the commencement of employment.

So go on – show us how your passion and personality are the perfect fit in our corporate environment. Please forward your resume and other related documents to: elizabeth.carten@consentia.com

We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

Salary: $20.00 – $30.00 per hour

Expected hours: No more than 40 hours per week

Benefits:

Group Health Benefit Plan
Flexible schedule
On-site gym

Schedule:

Monday to Friday

Work Location: In-person, on-site, Downtown Edmonton

Company: Consentia Inc.

Position: OCR Specialist/Developer

Job Type: Full-time, Permanent

Location: Edmonton, Alberta; On-site

Company Profile

Position Profile

We are seeking an ABBYY FlexiCapture Developer. This position will be responsible for interacting with key stakeholders and applying technical proficiency across different stages of the Software Development Life Cycle, including Requirements Elicitation, Application Architecture definition, and Design. The ideal candidate will implement, maintain, and optimize our ABBYY FlexiCapture solutions to enhance our document capture and data extraction processes. This role requires a combination of technical expertise, problem-solving skills, and a deep understanding of document management workflows.

Main Tasks & Responsibilities

Help design, implement, and maintain ABBYY FlexiCapture projects and workflows.
Customize data capture solutions to meet specific business requirements.
Integrate ABBYY FlexiCapture with other enterprise systems and databases as required.
Train and support end-users in using ABBYY FlexiCapture effectively as required.
Troubleshoot and resolve issues related to ABBYY FlexiCapture applications.
Keep abreast of the latest updates and best practices in document capture technology.

Qualifications & Education

Post-secondary degree in software engineering or
Bachelor of Science in Computing Science
Proven experience with OCR technology platforms like ABBY and Hyperscience
Strong programming/scripting skills (C#.NET, HTML, CSS, Javascript (Kendo, Knockout.Js, Angular 8), SQL (MSSQL, PostgreSQL), Python, Java, C/C++).
Detail-oriented with a focus on data accuracy.
Excellent problem-solving and critical-thinking skills.
Previous experience in data extraction, manipulation and digitization services.
Previous experience in web development, automation, and agile development.
Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
Excellent communication and interpersonal skills, with a client-focused approach to service delivery.
Strong documentation skills

Due to the confidential nature of the documents we work with, a clear criminal background check will be required before the commencement of employment.

So go on – show us how your passion and personality are the perfect fit in our corporate environment. Please forward your resume and other related documents to: elizabeth.carten@consentia.com

We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

Salary: $25.00 – $35.00 per hour

Expected hours: No more than 40 hours per week

Benefits:

Group Health Benefit Plan
Flexible schedule
On-site gym

Schedule:

Monday to Friday

Work Location: In-person, on-site, Downtown Edmonton, AB T5J 1Y6

If you believe you will be a good fit at Jaffer Group of Companies, we will keep your information on file. Please e-mail your resume and cover letter to careers@jafferinc.com (please do not include any personal information or documents aside from general contact information).

Current Job Openings

Digital Marketing Specialist (Full-Time, Hybrid)

As our company continues to grow we are excited to welcome new talent to the team. We thrive in a culture in developing future leaders within their respective fields and can’t wait to welcome you aboard soon!

What we are looking for:
It is never an ordinary day working at the Jaffer Group! We are looking for a creative and data-driven digital marketing specialist to run and optimize our digital marketing content and strategies. This person will report directly to the Marketing Manager to strategize, develop, and execute digital content across various channels.

We are looking for someone who has a solid understanding of the digital landscape and is able to keep up with its rapid pace. Our ideal candidate would be able to run the numbers and analyze the digital efforts of the marketing team to ensure that we are in alignment with our lead generation goals. Ultimately, your efforts will promote our companies and increase engagement with our audiences.

What you’ll do:
● Work with the Marketing Manager and business leads to create and coordinate advertising campaigns across paid social and paid search channels
● Plan, optimize and schedule content on websites, social media, and digital ads working closely with the marketing team
● Manage and perform routine optimizations on ad accounts to continually improve key performance indicators (i.e. CPL, CPM, and CPC)
● Report and analyze digital paid and organic channels performance and help the team understand how to best engage our audiences and personas on each channel
● Track cost and performance of channels versus lead generation metrics
● Develop A/B tests to see what creative, copy, and segmentation is effective across our digital channels
● Perform regular website and landing page audits geared towards lead generation and user experience
● Develop marketing automation campaigns to support marketing-driven strategies and execution

What you’ll need:
● 2-3 years of experience in digital marketing
● Experience with SEM (Google Ads) and paid social (LinkedIn and Facebook). Google Ads certifications are desirable.
● Working knowledge of Google Analytics, DataStudio and Google Tag Manager and how to use those tools to strengthen marketing strategies
● Experience with OpenMoves, Mailchimp or other email automation platforms.
● Experience with Adobe Creative Suite, Canva and graphic design is considered an asset.
● Experience in video editing and video content is considered an asset
● Experience with social media scheduling tools (Later, Creator Studio etc.) is considered an asset
● Experience with SEO and SEMRush is considered a PLUS!
● Excellent written and verbal communication skills
● Ability to work individually on a project or in a team environment
● Ability to adapt to changing priorities based on organizational needs
● A self-starter with a can-do, team-first work ethic
● Bachelor’s Degree or Communications Diploma required

Experience: Marketing: 5+ years (Preferred)
Location: Edmonton, AB (Preferred)

Note: As this is a hybrid role, employees must be fully vaccinated against COVID-19 and provide proof of vaccination. Employees who cannot be fully vaccinated on the basis of a protected legal ground (e.g. medical, religious) may request an exemption. Please note that this policy applies to all employees, including new hires, and volunteers. If your application is successful, you will be asked to provide proof of vaccination or request an exemption.